Maryland’s ObamaCare Exchange has Been Directing Customers to a Seattle Pottery Store

Mary Katharine mentioned the other week that Maryland’s state-run ObamaCare exchange — which crashed the first day it was launched last fall and has been stuck in an interminable loop of fail ever since — had been accidentally directing Maryland insurance-seekers in search of help to other states’ ObamaCare navigators. Apparently, however, that was hardly the least facepalm-worthy of the website’s proffered misguidance, via the Baltimore Sun:

Critics said Saturday that the latest problem to hit Maryland’s online health exchange — an incorrect help-line number that directed hundreds of callers to a Seattle-based pottery business — was another symptom of the poorly operating website.

“You can’t make this stuff up, and I guess if it wasn’t so serious, it could be funny,” said Senate Minority Leader David R. Brinkley, a Frederick County Republican.

The website mistakenly listed a 1-800 number that sent some Marylanders attempting to pick a health insurance provider to Seattle Pottery Supply instead of Maryland’s call center. The number appears under the words “State Advantage” and “call a representative.” The correct number for help shows up multiple times on the site before the incorrect number appears…

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