
Photo Credit: Fox News
By Fox News.
It wasn’t a problem at Santa’s workshop that held up Christmas presents for some this year, but rather, shipping problems at UPS and FedEx.
The delays were blamed on poor weather earlier this week in parts of the country as well as overloaded systems. The holiday shopping period this year was shorter than usual, more buying was done online and Americans’ tendency to wait until the last possible second to shop probably didn’t help either.
Neither company said how many packages were delayed but noted it was a small share of overall holiday shipments. While the bulk of consumers’ holiday spending remains at physical stores, shopping online is increasingly popular and outstripping spending growth in stores at the mall.
The problems appear to have affected many parts of the country. The Associated Press spoke to people in Alabama, California, Georgia, Kansas, Louisiana, Nevada, Ohio, Oklahoma, South Carolina, Texas and Virginia who didn’t receive presents in time for Christmas.
Many were left with little or no time to make alternative plans.
Read more from this story HERE.
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Shipping overload leaves many Christmas giftless
By Shelly Banjo.
Many shoppers are blaming online retailers for stealing Christmas.
Companies from Amazon.com Inc. to Kohl’s Corp. and Wal-Mart Stores Inc. promised to deliver items from headphones to television sets before Christmas, but shipping delays left gift-givers across the country without anything to put under the tree.
On Christmas Eve, Brandon Scott was still waiting for a 46-inch Samsung TV and Kate Spade watch he ordered from Amazon on Saturday.
“I’m frustrated because these items could have easily been purchased at various retailers in my area, something I would have gladly done had Amazon not guaranteed’ their arrival before Christmas,” said Mr. Scott of Ann Arbor, Mich.
An unexpected surge of online orders in the past few weeks appears to have strained the limits of delivery and fulfillment infrastructure at retailers and parcel carriers. While instances of bad weather, Web glitches and late deliveries from manufacturers also played a part, the sheer volume may have been the problem, according to retail analysts.
Read more from this story HERE.