Post Alleging Center City Starbucks Refused to Let Police Sergeant Use Restroom Goes Viral

24905278_BG1A downtown Philadelphia Starbucks is at the center of controversy this weekend after a Facebook post alleging that an employee of the coffee shop refused to allow a uniformed Philadelphia Police sergeant use the restroom went viral.

The post, which does not identify the sergeant involved, says he walked into the Starbucks at 13th and Chestnut streets and asked to use the restroom, for which a key code is required. The employee, according to the post, “State[d] in a loud voice … that the bathroom is for paying customers only.” The post goes on to say that the sergeant asked politely to use the restroom anyway, and that the Starbucks employee declined to grant access.

Officer Joe Leighthardt, who knows the sergeant, was the first to share his fellow officer’s post about the incident, which happened Thursday or Friday of last week. Leighthardt said he personally has been to that Starbucks location several times on calls for service, but never as a customer.

11988627_10153481585612906_5453699491444198585_n

“I didn’t intend for it to go viral,” Leighthardt said, adding that most people who have responded to the post have been supportive.

In reply to Leighthardt’s post on Starbucks’ official Facebook page, Starbucks wrote in part, “We are aware of this situation, and it is certainly not in line with the experience we want any of our customers to have in our stores. We are taking all necessary steps to ensure this doesn’t happen in the future.” (Read more from “Post Alleging Center City Starbucks Refused to Let Police Sergeant Use Restroom Goes Viral” HERE)

Follow Joe Miller on Twitter HERE and Facebook HERE.